Frequently Asked Questions

Find answers and general information quickly.

Getting Started

What is the process for opening an account?

Financial Boss uses a waitlist to ensure every new client gets the same quality and attention. Click "Join Waitlist" to fill out a form and schedule a free call. If we're a match, you'll receive an agreement to e-sign and a link for payment details. Once completed, we'll send links to Monarch Money, RightCapital, or Altruist, based on your chosen plan and investment management preference.

What financial planning services do you provide?

Visit our Pricing page for details on our financial planning services. The Secure Plan focuses on budgeting and debt management, while the Comfortable Plan also includes retirement and investment planning.

What types of investment accounts do you offer?

Financial Boss provides financial planning advice to all its clients. We can also advise on investments held outside our firm, such as your 401(k) or 529 College Savings Plan. Some clients prefer that we directly manage their investments through our custodian Altruist. In those cases, we support most every type of account, including:

Non-Retirement Accounts

  • Individual 
  • Joint Tenants by the Entirety (JTBE)*
  • Joint Tenants in Common (JTIC)*
  • Joint Community Property(JCP)*
  • Joint with Rights of Survivorship (JWROS)
  • Personal Trust

Minor Accounts

  • UGMA
  • UTMA
  • Minor IRA
  • Minor Roth IRA

Retirement Accounts

  • Beneficiary IRA 
  • Beneficiary Roth IRA
  • Retirement Trust
  • Rollover IRA
  • Roth IRA
  • Roth Solo 401(k)
  • SEP IRA
  • SIMPLE IRA
  • Solo 401(k) 
  • Traditional IRA

Cash Accounts

  • Individual Cash 
  • Joint Cash

* Please Note:

  • Beneficiaries aren’t supported for these Joint account types. 
  • Joint Community Property is only for married residents of AZ, CA, ID, LA, NV, NM, TX, WA, WI; If one owner dies, his/her interest passes to their estate.
  • Tenants by Entirety is only for married residents of AK, AR, DC, DE, FL, HI, MA, MD, MI, MO, MS,  NJ,  OK, PA, RI, TN, VA, VT, WY; If one owner dies, his/her interest passes to the surviving owner.
  • There are additional states that allow tenancy by entirety only for “real property” (such as real estate); however, this does not apply to “personal property” (such as brokerage accounts). As such, we can only open brokerage accounts in the states listed above.
How do you determine the right investment strategy for me?

Whether we manage your investments directly or you're a Comfortable Plan client with investments elsewhere, we'll guide you through a risk tolerance questionnaire. This helps us align everything with your financial goals, time horizon, and any ESG preferences, so we can craft a personalized investment plan just for you.

Can I transfer my existing investments to Financial Boss?

Yes, you can transfer your eligible investment accounts to Financial Boss easily. Our digital process is quick and hassle-free. Visit our Investment page for options like direct indexing and custom ESG portfolios.

Are the investments managed by Financial Boss insured?

Financial Boss partners with Altruist to custody client assets.

Altruist Financial LLC is a broker-dealer registered with the United States Securities and Exchange Commission (the “SEC”) and member of the Financial Industry Regulatory Authority (“FINRA”). 

Altruist Financial LLC is a member of the Securities Investor Protection Corporation (“SIPC”), which means securities held in your brokerage account are protected up to $500,000 (including $250,000 for claims for cash). Explanatory brochure available upon request or at www.sipc.org.

In addition, Altruist Financial LLC carries an excess SIPC policy with underwriters at Lloyd’s of London, which extends the per account coverage by an additional $40 million (with a cash sub limit of $2 million), subject to an aggregate limit of $150 million across all Altruist accounts. Repurchase agreements, reverse repurchase and stock loan transactions, as well as certain mutual funds, may not be covered by the excess SIPC bond.

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Payment and Billing

How much do you charge?

Visit our Pricing page for details on our fees. We charge a monthly financial planning fee and an assets under management fee for direct investment management.

Do you have any account minimums?

No, we don't require a minimum asset amount to start. Financial Boss knows that many Millennials are new to investing and have savings in 401(k) plans. We aim to make financial planning easy and accessible for all.

Can I save on financial planning if you manage my investments?

Yes, we're happy to waive the monthly financial planning fee when we manage at least $500k in your investable assets.

Do you charge an upfront fee?

No, Financial Boss charges in arrears, which means your first payment isn't due until 30-days after you start with us.

What if I need to cancel?

We expect our clients to work with us on an ongoing monthly basis, since life’s always changing with promotions, layoffs, and new decisions, but you can cancel at any time by providing one month's written notice. 

How am I invoiced?

After setting up your Financial Boss account, look for an email from AdvicePay to manage invoices via credit card or ACH. Investment services can be billed through Altruist and debited from your account.

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Account Management

How do I access my accounts online?

Accessing your accounts is a breeze! Simply click on the Client Login button at the top of our website and choose from Monarch Money, RightCapital, or Altruist.

What should I do if I forget my password or get locked out of my account?

If you’re having trouble logging in, just try the Forgot Password feature on the website you're trying to access. If you still need a hand, feel free to email us at support@financialboss.com. We’re here to help!

How do I connect my accounts to Monarch Money?

Monarch Money helps you track income and expenses, understand cash flow, and set a budget. Log in via the Client Login button on our website, go to the Account tab, and click + Add account to search for your financial institution.

How do I connect my accounts to RightCapital?

RightCapital simplifies financial planning, from retirement to taxes. Click Client Login on our website, log in to RightCapital, access the Profile tab on the top-right of the menu, and click + Link Account to find your financial institution.

How do I access my investments and view my account performance?

Financial Boss partners with Altruist for your investments. Access your account via the Client Login button on our website. For investments we don't manage, find them on RightCapital if linked through our account aggregator.

How can I contact my financial advisor?

Clients receive a meeting link to schedule time with their advisor. They also receive an email and phone number that they can call or text. If none of those options work, then please email support@financialboss.com.

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